Dave Edghill

Professional summary

Core strengths

• Hybrid and remote IT operations, escalations, incident response and uptime ownership
• Azure, AWS, Linux, Windows Server, VMware, Docker, networking and storage
• IAM, Entra ID, RBAC, MFA, vulnerability management, hardening and patching
• HIPAA-aligned controls, audit documentation, disaster recovery and business continuity
• IT strategy, staff and contractor leadership, procurement, budgeting and RFP/RFI coordination

Measurable achievements

40+

Applications migrated to Azure

Enterprise applications and data workloads at NewYork-Presbyterian Hospital.

30%

Cloud cost reduction

Achieved alongside the Azure migration programme.

~49,000

Employees supported by infrastructure

Azure and Linux infrastructure engineered and administered.

25%

Hospital IT cost reduction

Vendor management, procurement discipline and architecture review at Gracie Square Hospital.

Selected experience

1. Founder — Enterprise Infrastructure, Cloud & AI Consultant

   MercGen AI

   2024 – Present

   • Owns technology strategy and day-to-day operations for AWS-hosted AI and SaaS platforms, including EC2, Linux, Docker, networking, IAM/RBAC, monitoring, backups, disaster recovery, licensing, vendor coordination and production support.
   • Translates executive and customer requirements into secure solution architectures, implementation roadmaps, resource plans, operating procedures, risk registers and scalability recommendations.
   • Troubleshoots escalated infrastructure and application issues across on-site and remote stakeholders, documenting configurations, controls and recovery procedures.

2. DevSecOps Engineer, Observability & Hosting Team (Contract)

   84.51°

   Jul 2024 – Sep 2025

   • Supported enterprise hosting platforms and production infrastructure in a Fortune 100 retail environment, partnering with infrastructure, platform engineering, application and security teams.
   • Improved performance visibility and resilience through monitoring, logging, telemetry, vulnerability management, SAST, DAST, SCA, dependency management and CI/CD security controls.

3. Azure Global Cloud Engineer | Linux Systems Administrator

   NewYork-Presbyterian Hospital

   2017 – 2024

   • Engineered and administered Azure and Linux infrastructure supporting approximately 49,000 employees, including VNets, VMs, load balancers, Entra ID, RBAC, storage, backup and monitoring.
   • Migrated 40+ enterprise applications and data workloads to Azure with minimal disruption, helping reduce infrastructure cost by 30% while improving scalability, governance, availability and disaster recovery.
   • Led patching, vulnerability remediation, hardening, performance monitoring, capacity planning, automation and escalated incident resolution across production systems.
   • Collaborated with networking, cybersecurity, application, clinical technology, vendors and leadership to validate requirements and document controls.

4. Director of Information Technology & Infrastructure

   Gracie Square Hospital

   Prior to 2017

   • Owned hospital-wide IT operations spanning servers, storage, networking, wireless, telecommunications, cybersecurity, end-user services, capital planning, budgets, vendors and 24/7 support.
   • Led infrastructure modernisation and Cerner EMR deployment from paper-based workflows, coordinating requirements, testing, acceptance and connectivity with the NewYork-Presbyterian regional network.
   • Developed disaster recovery and business continuity strategies and implemented secure mobility, identity and badge access, and HR/Kronos workflow integration.
   • Reduced IT cost by 25% through vendor management, procurement discipline, architecture review and resource optimisation.

5. Linux Engineer — Infrastructure & Cybersecurity Operations

   Alert Logic

   Prior to 2017

   • Supported enterprise Linux and cloud-security environments, resolving server, network, performance, vulnerability and security incidents while guiding customers through remediation and hardening.
   • Used security monitoring, log analysis, HIDS, vulnerability assessment and patching to isolate faults and communicate corrective actions to technical and non-technical stakeholders.

6. Lead Infrastructure & Applications Engineer

   Henry Street Settlement

   13-year tenure

   • Led infrastructure and application services for 300+ users across multiple behavioral-health and community sites, covering Windows and Linux systems, servers, storage, LAN/WAN, endpoints and remote support.
   • Implemented and maintained HIPAA-aligned infrastructure, disaster recovery, Foothold EMR, Accumedic billing/records, monitoring, patching and documentation.
   • Managed vendors, government-funded technology initiatives, long-range planning, procurement and a million-dollar technology budget.

Selected projects

Skills

Education, credentials & links

Capability pillars Dave leads

• AI, Cloud & Infrastructure

  Design and operation of Azure, AWS and Linux estates — from VNets, identity and storage to AI and SaaS platform hosting, monitoring and production support.

• Cybersecurity, Governance & Resilience

  Identity and access controls, vulnerability management, hardening and audit-ready documentation, backed by disaster recovery and business continuity planning in regulated environments.

• Solution Architecture & Technical Presales

  Turning executive and customer requirements into architectures, scope, SOWs and implementation roadmaps that both buyers and engineers can commit to.

• Project Delivery & Vendor Leadership

  Owning delivery across vendors, contractors and cross-functional teams — with budget, procurement, SLA and QA discipline from kickoff to client sign-off.